What does “service line” refer to in utility terminology?

In utility terminology, the term "service line" specifically refers to the connection that runs from the utility's main pipeline to the customer’s premises. This line is crucial because it is the direct conduit through which services such as water, gas, or electricity reach individual customers. It typically encompasses the infrastructure necessary for safely and reliably delivering the utility's product to a home or business.

Understanding the function of a service line is important for both utility providers and customers, as it outlines the responsibilities of the utility company (which usually maintains the line up to the meter) and the property owner (who is usually responsible for maintenance from the meter onward). Knowing this distinction helps ensure that service interruptions and maintenance are addressed efficiently.