What does a comprehensive risk assessment lead to in utility operations?

A comprehensive risk assessment in utility operations plays a crucial role in identifying potential hazards and vulnerabilities within the organization. By thoroughly evaluating risks, utility companies can prioritize their safety measures and allocate resources more effectively. As a result, this leads to the implementation of robust safety protocols, accident prevention strategies, and emergency response plans.

Increased effectiveness of safety measures is fundamental because it not only helps in protecting employees and customers but also ensures compliance with regulations. This can significantly reduce liabilities and costs associated with accidents or failures, fostering a safer working environment and promoting trust among customers.

While the other options may have some relevance to utility operations, they do not directly stem from a comprehensive risk assessment. For example, while improved employee satisfaction can be a secondary benefit of enhanced safety measures, it is not the primary outcome of conducting a risk assessment. Similarly, while effective safety measures could indirectly contribute to an expanded customer base or influence operational costs, the direct and principal result of a thorough risk assessment focuses on safety effectiveness.